Stay Alert and on Top of your Accounts!
With the latest news regarding breaches for a major credit card company, we wanted to give some best practices on keeping your account(s) from falling prey.
If you’re being alerted of suspicious activity via text message, you’ll never have to respond via a link. Legitimate organizations will include information regarding suspicious activity in the text, and will ask you to respond with a one-word answer; such as yes, no, help, or stop.
If you’re being contacted about your account via text, look for a 5-digit number. The contact number will not look like a regular 7-10 digit phone number.
If you suspect an alert is not legitimate, do not provide your information and get off the line as soon as possible. Find a customer service number from the website and call to verify or confirm.
Be vigilant and review the transactions on your account daily, if possible. That way, if there has been suspicious activity, it will be handled promptly.
Don’t give out your PIN or security code on the back of your card for any reason. A fraudster may tell you that your card has been blocked and another will be sent in the mail. Even still, do not provide this information.